Bagisto Mobile Issue – Customer Support Request

[gajenderwps]

Bagisto Mobile Issue – Customer Support Request

The app works perfectly fine with the base URL https://demo.bagisto.com/mobikul-common/graphql, but not with my actual project URL. The issues I’m facing include:

1. The home page is not loading.

2. The search option shows an error (null operator used on a null value).

3. The app is displaying products that do not belong to my project, and none of my actual products are visible in the app.

Please provide a solution for these issues as soon as possible.

[SocialMobikul]

Hello,

Please confirm whether you followed the steps mentioned in the README.md file here.

https://github.com/bagisto/opensource-ecommerce-mobile-app/blob/main/README.md

Also, please let us know if your project Flutter and Dart version matches the project requirement mentioned in the readme file, which are mentioned below.

Installation Guide
Before beginning with the installation, you will need the following with the mentioned versions

Bagisto Version - v2.2.2
Android Studio Version - Flamingo | 2022.2.1
Flutter Version - 3.19.2
Dart - 3.3.0
Xcode - 15.2
Swift - 5

Please also verify if you have changed the baseUrl as per your store from here :

Path: lib/utils/server_configuration.dart

static const String baseUrl = ‘....’;

Please follow the steps in the guide and let us know if you face any issues. We will be happy to help you.

[gajenderwps]

Hello ,

I hope you're doing well.

I’ve followed all the steps outlined in the README.md file available at the link below and ensured that all environment versions are as required:

https://github.com/bagisto/opensource-ecommerce-mobile-app/blob/main/README.md

Bagisto Version: v2.2.2

Android Studio: Flamingo | 2022.2.1

Flutter Version: 3.19.2

Dart: 3.3.0

Xcode: 15.2

Swift: 5

I have also updated the baseUrl in the lib/utils/server_configuration.dart file with my own store's URL.

While the app works perfectly with the default demo base URL (https://demo.bagisto.com/mobikul-common/graphql), I am facing several issues when using my actual project URL:

1.The home page is not loading.

2.The search functionality throws an error: "null operator used on a null value".

3.The app is showing products that are not from my store, and none of my actual store products are visible in the app.

I would appreciate it if you could look into these issues and provide a solution at your earliest convenience.

Thank you for your support.

[SocialMobikul]

Hello,

As we can check your shared details and the errors, There might be issues related to the GraphQL APIs are not properly installed on your instance or the bagisto version so can you please confirm these points :

1. Which bagisto version you are using for your project (v2.2.2, v2.0.0, v2.3.0 etc).
2. Can you please open the baseurl for your project on browser and share the screenshot with us example (https://demo.bagisto.com/mobikul-common/graphql) :- https://prnt.sc/5onLMQO-hOoH
3. Please share the logs of the project printing in the console when you are running the project on android studio or in the VScode.

Please share the above details with us so that we can assist you further.