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Its not possible to install Multipass #4057

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davidmayr opened this issue Apr 22, 2025 · 1 comment
Open

Its not possible to install Multipass #4057

davidmayr opened this issue Apr 22, 2025 · 1 comment
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@davidmayr
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davidmayr commented Apr 22, 2025

Describe the bug
Installing 1.51.1 or 1.50.0 (other versions were not tested) on Windows 11 24H2 Build 26100.3775 fails with an error: "Service "Multipass Service" (Multipass) failed to start. Verify that you have sufficient privileges to start system services"

The account has Admin privileges and I gave the installer UAC permission.

To Reproduce
How, and what happened?

  1. Use Windows 11 Pro 24H2
  2. Install the Software
  3. Wait on "Status: Starting services Service: [1]" for a few minutes
  4. recieve the error

Expected behavior
The software installed correctly

Logs
https://pastebin.com/rcMut0p1

Additional info

  • OS: Windows 11 Pro 24H2 Build 26100.3775
  • CPU architecture or model: x86 AMD Ryzen 9 5900X
  • 1.15.1

Additional context
I tried installing with WinGet, same issue. The Microsoft store installation failed too. HyperV is active and installed as I have the Hyper-V-Manager and use WSL. Installing with VirtualBox doesnt work either

@davidmayr davidmayr added bug needs triage Issue needs to be triaged labels Apr 22, 2025
@davidmayr
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davidmayr commented Apr 22, 2025

Looking into the event viewer logs, it seems to show this error:
[chown] [34248] stderr: Fehler: Ung�ltige Syntax. Der Wert 'Y' kann f�r die Option '/d' nicht verwendet werden.
Geben Sie "TAKEOWN /?" ein, um die Syntax anzuzeigen.

Therefor it seems to be related to #3866 as letting the installer error out, running powershell.exe takeown /a /r /d J /f "C:\ProgramData\Multipass" manually and pressing retry fixes the issue. However for an issue that is apperently marked as solve, it also does not work with the newest Windows build for 1.16.0 from CI

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