Support data type "Duration" in Frappe Helpdesk

[pritambiswal]

Is your feature request related to a problem? Please describe.

User wants to capture effort spent to solve a particular issue. HD Ticket doctype extended with a custom field of field type "duration".

In Frappe Helpdesk effort can not be entered correctly and if its updated in backend in desk, on helpdesk it appears as numeric value as shown here.

In back end it appears correctly as follows.

Request is to support duration field type in frappe help desk, which can be updated and displayed properly in frappe helpdesk.

Describe the solution you'd like

Request is to support duration field type in frappe help desk, which can be updated and displayed properly in frappe helpdesk like it works in desk.

Describe the alternatives you've considered

No response

Additional context

No response

[RitvikSardana]

Could you please tell me more about this field, what is this customization, shall this be added in the core itself?