Skip to content

Jellyfin crashes at around 1h20min into a movie every time. #4691

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Closed
3 tasks done
GiniroKumo opened this issue May 29, 2025 · 1 comment
Closed
3 tasks done

Jellyfin crashes at around 1h20min into a movie every time. #4691

GiniroKumo opened this issue May 29, 2025 · 1 comment
Labels
bug Something isn't working playback Issue related to media playback

Comments

@GiniroKumo
Copy link

This issue respects the following points:

  • This issue is not already reported on GitHub (I've searched it).
  • I agree to follow Jellyfin's Code of Conduct.
  • This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.

Describe the bug

I was using vlc as an external player but it doesn't support external srt files apparently. switched back to default exo player but both times I've watched a film it crashes around the 1:20 to 1:40 mark like clockwork. the entire app crashes to the television home screen. I don't know what is causing it but here is the crash log attached to this report. I hope it doesn't have any personal or identifying information. Is there anything I need to do to stop this from happening short of switching back to VLC/external players?

upload_org.jellyfin.androidtv_0.18.8_20250529024657_4c5600bf3fda4ecbbd4704a6dcfa3bea.log

Media info of the file

Client logs

No response

FFmpeg logs

Application version

0.18.8

Where did you install the app from?

Google Play Store

Device information

SONY BRAVIA 4K VH22

Android version

Android 10

Jellyfin server version

10.10.7

Other sources

No response

@GiniroKumo GiniroKumo added bug Something isn't working playback Issue related to media playback labels May 29, 2025
@nielsvanvelzen
Copy link
Member

The shared crash log file is unrelated to the issue description and half of the requested information (like media info) is missing. Closing as invalid. For help with troubleshooting issues like this please use our troubleshooting channels listed at jellyfin.org/contact.

@nielsvanvelzen nielsvanvelzen closed this as not planned Won't fix, can't repro, duplicate, stale May 29, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working playback Issue related to media playback
Projects
None yet
Development

No branches or pull requests

2 participants