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This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.
Describe the bug
I was using vlc as an external player but it doesn't support external srt files apparently. switched back to default exo player but both times I've watched a film it crashes around the 1:20 to 1:40 mark like clockwork. the entire app crashes to the television home screen. I don't know what is causing it but here is the crash log attached to this report. I hope it doesn't have any personal or identifying information. Is there anything I need to do to stop this from happening short of switching back to VLC/external players?
The shared crash log file is unrelated to the issue description and half of the requested information (like media info) is missing. Closing as invalid. For help with troubleshooting issues like this please use our troubleshooting channels listed at jellyfin.org/contact.
This issue respects the following points:
Describe the bug
I was using vlc as an external player but it doesn't support external srt files apparently. switched back to default exo player but both times I've watched a film it crashes around the 1:20 to 1:40 mark like clockwork. the entire app crashes to the television home screen. I don't know what is causing it but here is the crash log attached to this report. I hope it doesn't have any personal or identifying information. Is there anything I need to do to stop this from happening short of switching back to VLC/external players?
upload_org.jellyfin.androidtv_0.18.8_20250529024657_4c5600bf3fda4ecbbd4704a6dcfa3bea.log
Media info of the file
Client logs
No response
FFmpeg logs
Application version
0.18.8
Where did you install the app from?
Google Play Store
Device information
SONY BRAVIA 4K VH22
Android version
Android 10
Jellyfin server version
10.10.7
Other sources
No response
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