BUG with FreshDesk

[omertzroya]

Bug Description

EPROTO SSL Handshake Failure When Connecting to Freshdesk API
How i can Fix this ?

To Reproduce

1.FreshDesk integration

Expected behavior

How to fix ?

Operating System

Mac os

n8n Version

1.25.0

Node.js Version

18.16.0

Database

SQLite (default)

Execution mode

main (default)

[Joffcom]

Hey @omertzroya,

We have created an internal ticket to look into this which we will be tracking as "GHC-2192"

[Joffcom]

Thank you for reaching out! It looks like this issue might be more of a support request rather than a bug report. For general support, troubleshooting, or questions, we recommend raising your request on our community support forum.

The forum is a great place to connect with both our team and other community members who can help out. You might even find answers to similar questions there!

Looking at the message it would suggest you could be using local AV or a proxy / vpn that is intercepting and downgrading traffic, I would try using the docker image of n8n and starting from there.

We’ll go ahead and close this issue to keep the tracker focused on bug reports. Feel free to join the conversation on the forum, and let us know if you have any further concerns or questions.

Thanks again for being part of the n8n community!