Skip to content

NVDA is not reading out PDF signature field tooltips when using tab key #18111

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
Jennb422 opened this issue May 14, 2025 · 2 comments
Open
Labels
app-specific needs-technical-investigation A technical investigation is required to progress the issue. p3 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority triaged Has been triaged, issue is waiting for implementation.

Comments

@Jennb422
Copy link

Jennb422 commented May 14, 2025

PDF signature field is not reading out tooltip when being tabbed to but only "Signature field is unsigned" is read out
When using the up or down arrow keys the correct information is read out but this should also be read out when using the tab key.

SignatureFieldTest (1).pdf

Steps to reproduce:

Open the PDF file and tab through the signature fields

Actual behavior:

When tabbing to the signature field all that is read out is "Signature field is unsigned" which does not give enough information as to which signature field is unsigned

Image
Screenshot shows a PDF with 4 signature fields with tooltips and labels of Signature or one, Signature of two, Signature of three and Signature of four. It also shows the way NVDA reads out these fields when they are being tabbed to. It reads out “Signature field is unsigned”, “Signature field is unsigned”, “Signature field is unsigned”, "Signature field is unsigned" when tabbing over all 4 separate fields. This does not give the user the information of which signature field they are on.

Expected behavior:

When tabbing to the signature field the tooltip should also be read out similar to how it behaves when using the up or down arrow keys

Image
Screenshot shows the same PDF with 4 signature fields but now it shows the results of what happens if you are using down arrow to read the fields. It reads out. “Signature of one (Click to sign) Signature field is unsigned” “Signature of two” “Signature of two (Click to sign) Signature field is unsigned” “Signature of three” “Signature of three (Click to sign) Signature field is unsigned”. This gives the required information to the user to be able to differentiate which signature field they are on.

System configuration

NVDA version:

2024.4.2 (2024.4.2.35031)

Windows version:

Windows 10

Name and version of other software in use when reproducing the issue:

Adobe Acrobat Pro 2025.001.20474

@SaschaCowley
Copy link
Member

Welcome @Jennb422 ,

We are unable to process this issue as it stands.

  • Many developers, contributors and community members here are vision impaired. Screenshots are not accessible. Provide an alternative description, and capture any relevant information from images.
  • Adobe Acrobat is a family of products. Please provide the specific application (Acrobat Pro, Standard, Reader etc) in use.

Kind Regards,
NV Access Software Developers

@Jennb422
Copy link
Author

Jennb422 commented May 16, 2025

Edited to include description of the screenshots and Adobe version

@gerald-hartig gerald-hartig added app-specific p3 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority triaged Has been triaged, issue is waiting for implementation. needs-technical-investigation A technical investigation is required to progress the issue. labels May 19, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
app-specific needs-technical-investigation A technical investigation is required to progress the issue. p3 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority triaged Has been triaged, issue is waiting for implementation.
Projects
None yet
Development

No branches or pull requests

3 participants