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Persistent "Something went wrong." Authentication Error #6515

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llagerlof opened this issue May 23, 2025 · 4 comments
Open
2 of 3 tasks

Persistent "Something went wrong." Authentication Error #6515

llagerlof opened this issue May 23, 2025 · 4 comments
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Bugs Bugs, Hangs, Crash, and Freezes

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@llagerlof
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Describe the bug

First of all, I'm really enjoying the AI-powered terminal integration - it's genuinely useful. However, every time I try to log in, I hit the dreaded "Something went wrong." error message. I've tried every suggestion out there: whitelisting domains, using incognito mode, clearing cache... you name it. Nothing consistently works.

Occasionally, it logs me in for no apparent reason, but whenever I actually need it to work, it turns into a painful guessing game.

The Warp terminal has been so helpful that I'm seriously considering subscribing to the individual plan. Unfortunately, this persistent login issue is a dealbreaker until it gets resolved.

Suggestion:
Please consider implementing a more reliable login method - anything other than magic link email authentication. This current method seems to fail more often than not, at least for me.

To reproduce

Receive the authentication link in e-mail and click the link.

Expected behavior

Successful authentication on Warp Terminal.

Screenshots, videos, and logs

Image

Operating system (OS)

Windows

Operating system and version

Windows 11 and Endeavour OS (Plasma X11). Tried Firefox and Chrome

Shell Version

Unrelated, but here it is: bash 5.2.37(1)-release (x86_64-suse-linux)

Current Warp version

v0.2025.05.21.08.11.stable_01 (same problem on previous version)

Regression

No, this bug or issue has existed throughout my experience using Warp

Recent working Warp date

2025-05-22

Additional context

No response

Does this block you from using Warp daily?

Yes, this issue prevents me from using Warp daily.

Is this an issue only in Warp?

Yes, I confirmed that this only happens in Warp, not other terminals.

Warp Internal (ignore): linear-label:b9d78064-c89e-4973-b153-5178a31ee54e

None

@llagerlof llagerlof added the Bugs Bugs, Hangs, Crash, and Freezes label May 23, 2025
@dannyneira
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Hi @llagerlof sorry to hear about these login issues. Are you able to access the authentication domains? www.googleapis.com and app.warp.dev?

Please make sure there isn't a firewall or proxy blocking access. Also see out docs for more troubleshooting steps. https://docs.warp.dev/help/troubleshooting-login-issues

Let us know if that helps or the issue persists, provide logs and a screen recording of the issues. Log gathering intructions

@vorporeal
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This error is showing up in your browser, yes? Can you look at the JavaScript console and see if there are any messages in there that might help us better understand what's going wrong?

@llagerlof
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This error is showing up in your browser, yes? Can you look at the JavaScript console and see if there are any messages in there that might help us better understand what's going wrong?

This is the page "Something went wrong.", the console and the network tab on dev tools:

Image

Image

@llagerlof
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llagerlof commented May 23, 2025

Are you able to access the authentication domains? www.googleapis.com and app.warp.dev?

googleapis.com and app.warp.dev are accessible.

Just a note: I tried in two different networks and OSs. Same problem in both.

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