I bought and paid for a license, but the license doesn't show up in PyCharm

[meeuwsstefaan]

Help!

[dosubot[bot]]

Hello @meeuwsstefaan! I'm Dosu, your friendly bot here to help you with any bugs, questions, or contributions while you wait for a human maintainer. Let's get this sorted out! 🐛✨

The issue with your Rainbow Brackets license not showing up in PyCharm, despite being valid, is likely due to a known problem with the JetBrains IDE Services plugin. This plugin can cause the Rainbow Brackets plugin to ask for license activation on every IDE launch, even if the license is valid ^[1].

To troubleshoot, check the status of your Rainbow Brackets license in PyCharm by navigating to Settings/Preferences > Other Settings > Rainbow Brackets and scrolling to the bottom of the settings page. Look for the license status indicators:

• Normal: Shows activation by JetBrains account or activation code.
• Incomplete: IDE hasn't recognized the valid license yet (wait a minute or refresh license).

If the license status is incomplete, you can refresh it by opening the license activation screen and clicking the 'Refresh license list' link. This might resolve the issue and allow your valid license to be recognized properly ^[2].

To continue talking to Dosu, mention @dosu.

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[izhangzhihao]

What do you mean "the license doesn't show up in Pycharm"?

Are you sure the account you logged into the IDE with is the JetBrains account for which you purchased a license?

[meeuwsstefaan]

It's fixed. I restarted PyCharm, reinstalled your Plugin, and the IDE recognized it correctly.

…

On Sun, May 11, 2025 at 3:41 PM Zhihao Zhang ***@***.***> wrote: What do you mean "the license doesn't show up in Pycharm"? Are you sure the account you logged into the IDE with is the JetBrains account for which you purchased a license? — Reply to this email directly, view it on GitHub <#2821 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AWLQU6NL6N3BECXTUTUKM3L255HPTAVCNFSM6AAAAAB43Z3DKCVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTGMJQG4ZDEOA> . You are receiving this because you were mentioned.Message ID: <izhangzhihao/intellij-rainbow-brackets/repo-discussions/2821/comments/13107228 @github.com>